Theater Guest Experience Associate

Regal; Portland (OR); On-site; USD 17,000 - 22,000; Full time

Job summary

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles at our Portland location. The position emphasizes exceptional guest service, adherence to dress code, and reliability in attendance and safety responsibilities.

Responsibilities span operating POS systems, promoting rewards programs, and maintaining theatre cleanliness. Training may include alcohol service where applicable and mandatory safety protocols.

Qualifications

• Cast certification program completed or in progress.
• If serving alcohol, complete required state/local training and Regal RB Server training.
• Good public speaking, listening and clear responses.

Responsibilities

• Box Office: operate POS, handle cash, credit cards, and tickets.
• Concession: operate POS, manage stock, promote Crown Club program.
• Usher: tear tickets, seat patrons, enforce MPAA ratings.
• Maintain cleanliness and safety in theatre areas.

Skills

Customer service

Cash handling

Public speaking

Education

Cast certification program

Job description

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles at our Portland location. The position emphasizes exceptional guest service, adherence to dress code, and reliability in attendance and safety responsibilities.

Responsibilities span operating POS systems, promoting rewards programs, and maintaining theatre cleanliness. Training may include alcohol service where applicable and mandatory safety protocols.