Theater Ops Lead: Growth Path to GM

cinemark; Illinois; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark is hiring an Assistant Manager in Illinois to help run theatre operations, ensure policy adherence, and support all departments. The role trains staff, prepares reports, and fosters a safe, high-service environment for guests.

The path offers progression to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of service.

Qualifications

• Must be at least 18 years of age.
• High School or G.E.D. graduate preferred.
• Complete Cinemark’s Management Accreditation Program courses.
• Availability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Follows the direction of the General Manager.
• Supports General Manager’s decisions in communication with the staff.
• Responsible for working in all departments and all theatre job functions.
• Trains and coaches Team Members in their specific job functions.
• Assists in the preparation of administrative and special reports for the General Manager.
• Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition.
• Reports the need for building, property, and equipment repairs to General Manager.
• Ensures that theatre Team Members follow the dress code.
• Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service.
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently.
• Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Gust high-contact
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Skills

Communication skills

Team leadership

Time management

Customer service

English proficiency

Conflict resolution

Education

High school diploma or GED

Management Accreditation Program courses

Job description

Cinemark is hiring an Assistant Manager in Illinois to help run theatre operations, ensure policy adherence, and support all departments. The role trains staff, prepares reports, and fosters a safe, high-service environment for guests.

The path offers progression to Senior Assistant Manager, Theatre Manager, or General Manager after completing the Management Accreditation Program and six months of service.