Theater Operations Lead – Guest Experience

Marcus Theatres; Dardenne Prairie (MO); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Paid vacation (full-time)

Medical, dental, vision & retirement (

Free movies & meals

Paid uniforms

Associate college scholarship program

Competitive wages & premium holiday

Job summary

Marcus Theatres is seeking an Assistant Manager to join our leadership team in a fast-paced, guest-focused environment. You will coach and develop theatre staff, supervise daily operations, and ensure exceptional guest service while maintaining company standards.

Join a family of associates who value collaboration, growth, and delivering a memorable movie-going experience. This role offers opportunities for advancement and a supportive, inclusion-driven culture.

Qualifications

• Positive attitude and strong communication skills.
• Ability to coach and motivate teams.
• Comfort in a fast-paced, high-volume environment.

Responsibilities

• Greet guests and provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute theatre systems and processes to keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Skills

Guest service

Leadership

Coaching

Communication

Job description

Marcus Theatres is seeking an Assistant Manager to join our leadership team in a fast-paced, guest-focused environment. You will coach and develop theatre staff, supervise daily operations, and ensure exceptional guest service while maintaining company standards.

Join a family of associates who value collaboration, growth, and delivering a memorable movie-going experience. This role offers opportunities for advancement and a supportive, inclusion-driven culture.