Theater Assistant Manager - Lead Guests & Develop Teams

Marcus Theatres Corporation; Appleton (WI); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Competitive wages & Premium HolidayPay

Paid Vacation for Full-Time (30+ Hours

Medical, Dental, Vision & Retirement

Free Movies & Meals

Paid Uniforms

Associate College Scholarship Program

Career Advancement Opportunities

Résumé du poste

Marcus Theatres Corporation in Wisconsin is seeking a part-time Assistant Manager to lead a fast-paced theatre team and deliver exceptional guest experiences. You will coach associates, supervise operations, and implement processes that keep the theater running smoothly.

The role emphasizes coaching, strong communication, and a positive attitude; you will drive guest satisfaction and help grow brand presence while reporting to theatre and corporate leadership.

Qualifications

• Strong communication skills and positive attitude.
• Experience coaching associates to deliver guest service.
• Ability to thrive in a high-volume, fast-paced, team-oriented environment.

Responsabilités

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Connaissances

Coaching

Guest service

Communication

Team leadership

High-volume environment

Description du poste

Marcus Theatres Corporation in Wisconsin is seeking a part-time Assistant Manager to lead a fast-paced theatre team and deliver exceptional guest experiences. You will coach associates, supervise operations, and implement processes that keep the theater running smoothly.

The role emphasizes coaching, strong communication, and a positive attitude; you will drive guest satisfaction and help grow brand presence while reporting to theatre and corporate leadership.