Theatre Guest Experience Leader

Marcus Theatres; Ripon (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Premium Holiday Pay

Paid Vacation

Medical, Dental, Vision

Free Movies & Meals

Uniforms Paid

Scholarship Program

Career Advancement

Job summary

Marcus Theatres is seeking an Assistant Manager to lead a high‑volume, guest‑centric team on a full‑time schedule. You will coach associates for exceptional guest service, supervise daily operations, and help hire and train staff to ensure smooth theatre performance.

Join Marcus Theatres to grow with a company that values a positive attitude, teamwork, and career advancement opportunities. Enjoy benefits and a collaborative work environment.

Qualifications

• A successful candidate will be passionate about coaching associates to provide exceptional guest service.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Job description

Marcus Theatres is seeking an Assistant Manager to lead a high‑volume, guest‑centric team on a full‑time schedule. You will coach associates for exceptional guest service, supervise daily operations, and help hire and train staff to ensure smooth theatre performance.

Join Marcus Theatres to grow with a company that values a positive attitude, teamwork, and career advancement opportunities. Enjoy benefits and a collaborative work environment.