Theater Floor Staff — Guest Service & POS

Regal; Auburn (CA); Presencial; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Regal is seeking Floor Staff to ensure guests receive exceptional service across Box Office, Concession, or Usher roles. You will handle POS transactions, promote premium experiences, and uphold MPAA rating policies in a fast-paced theatre environment.

Ideal candidates have completed cast certification and beverage training, with a focus on accuracy, communication, and guest satisfaction. Position involves standing, lifting, and customer interaction.

Qualificações

• Completion of cast certification program as a cast member and as box office cashier.
• If the theatre sells alcohol, complete any legally required state or local training and obtain the required certificate.
• Regal Responsible Beverage Server training on Regal Online University.

Responsabilidades

• Operate POS systems and handle cash drawer, cards, and coupons accurately.
• Upsell Premium Viewing Experience and promote Regal Crown Club.
• Ensure compliance with MPAA ratings and company policies.
• Respond to guest questions courteously and maintain guest service standards.
• Open, close, and clean theatres; maintain restrooms and lobby areas.

Conhecimentos

Public speaking

Listening

Math ability

Reasoning ability

Communication

Formação académica

Cast certification program

Beverage server training (Regal Online University)

Descrição da oferta de emprego

Regal is seeking Floor Staff to ensure guests receive exceptional service across Box Office, Concession, or Usher roles. You will handle POS transactions, promote premium experiences, and uphold MPAA rating policies in a fast-paced theatre environment.

Ideal candidates have completed cast certification and beverage training, with a focus on accuracy, communication, and guest satisfaction. Position involves standing, lifting, and customer interaction.