Texas Service Operations Lead: Billing & Scheduling

UDA; Muleshoe (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Texas Service and Supply in Muleshoe, TX seeks a Service Coordinator to oversee daily service department operations, including billing, scheduling calls, coordinating staff, and managing inventory for efficient workflows and customer satisfaction.

The role supports monthly financial reporting, resolves client service issues, coordinates safety meetings, and ensures compliance with company policies and quality and food safety standards.

Qualifications

• Self-driven, disciplined, and able to work remotely.
• Strong communication with customers, employees, contractors.
• Good judgment for decision making.
• Ability to lead and motivate teams.
• Excellent computer skills (Office Suite, Outlook, Excel, Word).
• Knowledge of mechanical/instrumentation equipment.
• Ability to read, hear, speak, and follow verbal and written instructions.
• Knowledge of dairy mechanical/instrumentation equipment.

Responsibilities

• Oversee and complete accurate billing.
• Oversee daily activities for billing clerk, inventory clerk and parts runner.
• Schedules service department calls and prioritizes daily schedules.
• Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner.
• Adhere to all municipal, state and federal regulatory compliance, reporting any nonconformity
• Responsible for annual warehouse and truck inventories.
• Assists in closing financials on a monthly basis.
• Coordinates monthly safety meetings.
• Adhere to all UDA safety policies and procedures, reporting any nonconformity.
• Adhere to all UDA GMP policies and procedures, reporting any nonconformity.
• Adhere to all UDA quality policies and procedures, reporting any nonconformity.
• Adhere to all SOP’s and HACCP guidelines.
• Other duties as required.

Skills

Self-driven

Disciplined

Communication

Leadership

Time management

Problem solving

Education

High School Diploma

Tools

Office Suite

Excel

Outlook

Word

Job description

Texas Service and Supply in Muleshoe, TX seeks a Service Coordinator to oversee daily service department operations, including billing, scheduling calls, coordinating staff, and managing inventory for efficient workflows and customer satisfaction.

The role supports monthly financial reporting, resolves client service issues, coordinates safety meetings, and ensures compliance with company policies and quality and food safety standards.