Hands-On Patient Billing & Service Supervisor

University Health; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

University Health in Texas seeks a Customer Service Supervisor to lead the customer service and client billing teams. This hands-on role supports the Manager and Assistant Director in coordinating efforts and ensuring efficient resolution of patient issues and workqueues.

The ideal candidate brings 3+ years in hospital billing, strong interpersonal and communication skills, and knowledge of Texas Medicaid, Medicare, and commercial insurance programs.

Qualifications

• High School diploma or equivalent.
• Minimum 3 years' experience in hospital or physician billing, collections and auditing.
• Knowledge of Texas Medicaid, Medicare, and Commercial insurance programs.
• Strong interpersonal and communications skills.

Responsibilities

• Supervise customer service and client billing teams on a hands-on basis.
• Assist Manager and Assistant Director with coordinating efforts.
• Support resolution of patient issues and workqueues.
• Identify opportunities for process improvements.

Skills

Interpersonal skills

Communication skills

Leadership

Education

High School diploma or equivalent

Job description

University Health in Texas seeks a Customer Service Supervisor to lead the customer service and client billing teams. This hands-on role supports the Manager and Assistant Director in coordinating efforts and ensuring efficient resolution of patient issues and workqueues.

The ideal candidate brings 3+ years in hospital billing, strong interpersonal and communication skills, and knowledge of Texas Medicaid, Medicare, and commercial insurance programs.