Office-Based Service Operations Dispatcher

Beaumont Manufacturing; Texas; On-site; USD 52,000 - 70,000; Full time

Job summary

Spindletop Energy Products, a leading distributor of prograde control and emissions equipment, seeks a Service Coordinator to coordinate between customers, field technicians, and the Service Manager. This office-based role uses FieldAware for scheduling and NetSuite for quoting, purchasing, and billing.

Location is Hockley, TX and the position is full-time. Ideal candidates bring 2+ years in service coordination, strong organization, and a service-first mindset to drive customer satisfaction.

Qualifications

• Experience with service coordination or dispatch: 2+ years.
• Familiarity with field service and ERP systems.
• Strong communication with customers, technicians and management.

Responsibilities

• Schedule and dispatch Controls Technicians using FieldAware.
• Create and track work orders through completion and follow up.
• Review field service reports, time, and parts for accuracy.

Skills

Scheduling & dispatch

Customer communication

Team collaboration

Problem solving

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

FieldAware

NetSuite

Microsoft Excel

Microsoft Outlook

Job description

Spindletop Energy Products, a leading distributor of prograde control and emissions equipment, seeks a Service Coordinator to coordinate between customers, field technicians, and the Service Manager. This office-based role uses FieldAware for scheduling and NetSuite for quoting, purchasing, and billing.

Location is Hockley, TX and the position is full-time. Ideal candidates bring 2+ years in service coordination, strong organization, and a service-first mindset to drive customer satisfaction.