Territory Service & Sales Specialist

Thompson Safety; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Thompson Safety is seeking a Service Representative to service and grow the assigned customer base while exceeding expectations with urgency. You will collaborate with Account Executives to maximize territory growth and drive revenue in the safety field.

The role emphasizes developing new business, maintaining customer relationships, and participating in training and marketing initiatives to expand offerings and solutions.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Familiar with safety codes, products attributes, and procedures.
• Knowledge of business, financials, sales, and safety principles.
• Proficient with Microsoft Word, Excel, and Outlook.
• Professional certification may be required in some areas.
• Must have a valid driver's license and pass a drug and background check.

Responsibilities

• Develops new business opportunities through cold calls and leads.
• Establishes a line of contact and comfort level between the customer and our company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through educational programs with both Company provided and vendor supported training.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process.
• Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
• Consistently introduces and implements new products and service to assigned accounts.
• Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
• Performs other related duties as assigned.

Skills

Tech savvy

Customer service

Communication

Education

High School Diploma or GED

College degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Thompson Safety is seeking a Service Representative to service and grow the assigned customer base while exceeding expectations with urgency. You will collaborate with Account Executives to maximize territory growth and drive revenue in the safety field.

The role emphasizes developing new business, maintaining customer relationships, and participating in training and marketing initiatives to expand offerings and solutions.