Territory Sales Manager

J CLAYTON SERVICES INC; Houston (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

J CLAYTON SERVICES INC is seeking a motivated Territory Account Manager (TAM) to manage client relationships in Houston, Texas. The TAM will oversee service delivery and ensure exceptional customer satisfaction while identifying opportunities for revenue growth.

The ideal candidate has strong communication and negotiation skills, proficiency with Microsoft Office and CRM software, and experience in account management or customer service. Flexible work from home options are available.

Qualifications

• Preferred background in account management, facility services, or customer service.
• Experience in developing client relationships and upselling services.
• Ability to manage multiple accounts and priorities effectively.

Responsibilities

• Manage client accounts and coordinate service delivery.
• Conduct quality control inspections and maintain service standards.
• Identify opportunities to expand services within existing accounts.
• Build relationships with clients and contractors.

Skills

Client relationship management

Communication skills

Negotiation skills

Problem-solving skills

Organizational skills

Time management

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position: Territory Account Manager

Location: Houston

City Wide Facility Solutions of Greater Houston is seeking a motivated and customer focused Territory Account Manager (TAM) to join our team in Houston, Texas. This role is responsible for managing client relationships, overseeing service delivery, supporting contractor partnerships, and ensuring exceptional customer satisfaction. The TAM serves as the primary liaison between clients and service providers, ensuring facilities are maintained to City Wide standards while identifying opportunities to improve service and strengthen client retention.

Responsibilities

• Manage assigned client accounts and serve as the primary point of contact for all service‑related matters.
• Conduct routine quality control inspections and maintain service standards.
• Build and maintain strong relationships with clients and independent contractors.
• Respond promptly to client concerns and coordinate resolutions.
• Ensure contractors meet performance expectations and contract requirements.
• Coordinate service schedules, special projects, and additional service requests.
• Identify opportunities to expand services within existing accounts and generate additional revenue.
• Present and recommend additional facility solutions based on client needs.
• Assist with pricing, proposals, and implementation of additional services.
• Maintain accurate account records, inspection reports, and client communications within the CRM system.
• Collaborate with operations, sales, and contractors to ensure client satisfaction, retention, and account growth.
• Manage multiple accounts while maintaining strong organization and follow through.

Qualifications

• Bachelor's degree preferred.
• Previous experience in account management, facility services, operations, property management, customer service, sales, or a related field.
• Experience developing client relationships and identifying opportunities to grow existing accounts.
• Proven ability to upsell, cross‑sell, or recommend additional services to clients.
• Strong communication, relationship‑building, negotiation, and problem‑solving skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with Microsoft Office and CRM software.
• Valid driver's license and ability to travel locally on a regular basis.

The ideal candidate is relationship‑driven, operationally focused, and comfortable identifying opportunities to expand services within existing client accounts.

Flexible work from home options available.