Territory Sales Manager

J CLAYTON SERVICES INC; Baton Rouge (LA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

J CLAYTON SERVICES INC is seeking a motivated Territory Account Manager in Baton Rouge, Louisiana. This role focuses on managing client relationships, overseeing service delivery, and ensuring customer satisfaction. The ideal candidate will possess a bachelor's degree and have strong account management experience.

Responsibilities include maintaining service standards, coordinating schedules, and enhancing client retention. Flexibility with work-from-home options is available, as well as a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Bachelor's degree preferred.
• Previous experience in account management or related field.
• Experience developing client relationships and identifying opportunities.

Responsibilities

• Manage assigned client accounts and serve as the primary contact.
• Conduct routine quality control inspections.
• Build and maintain strong relationships with clients.

Skills

Account management

Relationship building

Negotiation skills

Problem-solving skills

Communication skills

Organizational skills

Time management

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position: Territory Account Manager Location: Houston

City Wide Facility Solutions of Greater Houston is seeking a motivated and customer focused Territory Account Manager (TAM) to join our team in Houston, Texas. This role is responsible for managing client relationships, overseeing service delivery, supporting contractor partnerships, and ensuring exceptional customer satisfaction. The TAM serves as the primary liaison between clients and service providers, ensuring facilities are maintained to City Wide standards while identifying opportunities to improve service and strengthen client retention.

Responsibilities

• Manage assigned client accounts and serve as the primary point of contact for all service-related matters.
• Conduct routine quality control inspections and maintain service standards.
• Build and maintain strong relationships with clients and independent contractors.
• Respond promptly to client concerns and coordinate resolutions.
• Ensure contractors meet performance expectations and contract requirements.
• Coordinate service schedules, special projects, and additional service requests.
• Identify opportunities to expand services within existing accounts and generate additional revenue.
• Present and recommend additional facility solutions based on client needs.
• Assist with pricing, proposals, and implementation of additional services.
• Maintain accurate account records, inspection reports, and client communications within the CRM system.
• Collaborate with operations, sales, and contractors to ensure client satisfaction, retention, and account growth.
• Manage multiple accounts while maintaining strong organization and follow through.

Qualifications

• Bachelor's degree preferred.
• Previous experience in account management, facility services, operations, property management, customer service, sales, or a related field.
• Experience developing client relationships and identifying opportunities to grow existing accounts.
• Proven ability to upsell, cross-sell, or recommend additional services to clients.
• Strong communication, relationship-building, negotiation, and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM software.
• Valid driver's license and ability to travel locally on a regular basis.

The ideal candidate is relationship-driven, operationally focused, and comfortable identifying opportunities to expand services within existing client accounts.

Flexible work from home options available.