Territory Parts & Service Growth Specialist

Dobbs Peterbilt; Liberty Lake (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability

Life insurance

401(k)

Paid vacation

Sick leave

Job summary

The Outside Parts & Service Representative at Dobbs Peterbilt is responsible for developing and growing customer relationships within an assigned territory to increase aftermarket parts and service revenue. You will promote parts, service repair, mobile service, and uptime programs while collaborating with internal teams.

You will use structured sales calls, analyze fleet needs, and work with maintenance managers and purchasers to win customers and expand market presence.

Qualifications

• Experience in heavy-duty truck parts, service, or aftermarket sales.
• Strong understanding of fleet maintenance operations and aftermarket parts and service solutions.
• Demonstrated ability to build relationships and grow customer accounts.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating effectively with dealership teams.
• Valid driver’s license and ability to travel regularly within assigned territory.

Responsibilities

• Develop and manage an assigned territory to grow Dobbs Truck Group’s parts and service business with existing and prospective customers.
• Establish strong relationships with maintenance managers and purchasing contacts to understand operational needs and position Dobbs Truck Group as a trusted partner.
• Maintain a structured sales call cadence through in-person visits, phone communication, and digital engagement.
• Promote and sell All-Makes Parts and Service solutions to support customers operating mixed fleets.
• Identify service repair opportunities within customer fleets and coordinate with service advisors to convert those opportunities into scheduled repairs.
• Work closely with parts and service managers to ensure customer commitments are fulfilled.

Skills

Heavy-duty truck parts sales

Fleet maintenance knowledge

Customer relationship management

Effective communication

Organizational skills

Problem-solving

Travel readiness

Job description

The Outside Parts & Service Representative at Dobbs Peterbilt is responsible for developing and growing customer relationships within an assigned territory to increase aftermarket parts and service revenue. You will promote parts, service repair, mobile service, and uptime programs while collaborating with internal teams.

You will use structured sales calls, analyze fleet needs, and work with maintenance managers and purchasers to win customers and expand market presence.