Territory Inside Sales & Customer Experience Pro

Solera Corporation; Town of Canton (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Solera is seeking an Inside Sales Representative (Customer Experience Executive) to drive revenue growth within a defined territory in the United States. The role focuses on increasing adjuster engagement, retention, and collaboration with internal teams to deliver exceptional service.

The ideal candidate has a proven sales track record, strong communication skills, and a customer-centric mindset. A Bachelor’s degree is preferred, and the Canton, MA office is preferred for daily presence.

Qualifications

• Proven track record of attaining sales and revenue goals in a fast-paced environment.
• Empathetic personality with strong customer orientation.
• Ability to advocate for both customer and company.
• Respond to and resolve problems quickly and effectively.
• Driven team player with a strong work ethic and multitasking ability.
• Strong written and verbal communication skills.
• 5+ years of Sales and Service experience; insurance knowledge a plus.

Responsibilities

• Serve as primary contact for customers within an assigned territory.
• Build meaningful, trusted relationships with customers.
• Provide exceptional service to win new assignments and retain business.
• Collaborate with internal teams to coordinate claims processes and account planning.
• Set expectations on processes and service levels with customers and operations.

Skills

Sales performance

Empathy

Customer advocacy

Problem solving

Team player

Multitasking

Communication skills

5+ years sales & service

Insurance industry knowledge

Office presence Canton MA

Education

Bachelor’s degree preferred

Job description

Solera is seeking an Inside Sales Representative (Customer Experience Executive) to drive revenue growth within a defined territory in the United States. The role focuses on increasing adjuster engagement, retention, and collaboration with internal teams to deliver exceptional service.

The ideal candidate has a proven sales track record, strong communication skills, and a customer-centric mindset. A Bachelor’s degree is preferred, and the Canton, MA office is preferred for daily presence.