Territory Growth Account Manager - Hospice & Palliative Care

Sangre; Trinidad (CO); Hybrid; USD 26,000 - 36,000; Part time

Job summary

Sangre de Cristo Community Care is seeking a Part Time Account Manager to drive referral growth in the Trinidad/Walsenburg area and to serve as a liaison among healthcare providers, patients, and families. The role focuses on developing territory plans and building strong provider relationships to support hospice and home health services.

The successful candidate will have a marketing-related degree (or equivalent experience), at least two years in hospice/home health sales, and a valid Colorado

Qualifications

• Bachelor’s degree in marketing or related field, or equivalent professional experience.
• Minimum of two (2) years of hospice or home health sales with a proven growth record.
• Must show proof of TB test, TB blood test, and/or CXR, or obtain one upon employment.
• Colorado driver’s license and maintain vehicle insurance as required.

Responsibilities

• Drive referral growth and develop relationships within the assigned territory.
• Develop and execute quarterly/annual territory plans to meet growth goals.
• Build provider relationships via targeted calls and presentations.
• Maintain knowledge of provider services and communicate new programs to SDCCC.
• Meet with patients/families about home health and hospice options and manage expectations.

Skills

Sales experience

Relationship building

CRM software

Territory development

Education

Bachelor’s degree in marketing or related field

Tools

CRM system

Job description

Description

Sangre de Cristo Community Care (SDCCC) is seeking an experienced Part Time Account Manager to join our dynamic marketing team serving the Trinidad/Walsenburg area.

As Southern Colorado’s leader in supportive, palliative, and end-of-life care, we are dedicated to enhancing quality of life while honoring the dignity and integrity of individuals and their families through expert symptom management, compassionate support, and exceptional care.

Position Summary

The Account Manager is responsible for driving referral growth and developing strong relationships within an assigned territory. This role serves as a key liaison between Sangre de Cristo Community Care and healthcare providers, community partners, patients, and families.

Responsibilities:

• Responsible for the overall development and referral growth of assigned territory, including facilities, physicians, care providers, and community agencies.
• Develops, implements, and evaluates quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions.
• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.
• Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and SDCCC to communicate information about new products, programs, and service delivery.
• Meets with patients and families to discuss home health and/or hospice and palliative care services, individual needs/concerns, and manage expectations.
• Takes the initiative in building relationships within the admissions and marketing department and with the appropriate patient care resources staff to assure the establishment of effective communication with referral sources and internal stakeholders.
• Updates and maintains customer and competitor profiles, logs daily call activity in CRM, and documents plans for follow up activities with referral sources.
• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners and community agencies; collaborates with various community agencies to facilitate the delivery of appropriate services for potential patients.
• As requested by the Director of Business Development, participates in marketing efforts for the purpose of educating the healthcare community about hospice programs, including physician calls, lunch and learns, health fairs, speaker’s bureau, and CEU programs for healthcare providers.
• Prepares monthly tracking reports on referral sources and keeps agency informed of key marketplace changes relating to providers and competitors.
• Understands that teamwork is a crucial part of our business, and can collaborate well with colleagues in and out of the marketing department.

If you’re passionate about building meaningful relationships and making a difference in the lives of patients and families, we’d love to hear from you.

Requirements

1. Bachelor’s degree in marketing or related field or equivalent professional experience; and

2. Minimum of two (2) years of experience in hospice or home health sales or a related industry with a proven record of achieving incremental growth in direct sales.

3. Must show Proof of a Tuberculin Skin Test (PPD), TB blood test, and/or CXR, or get one upon employment (An annual assessment for symptoms must be completed thereafter)

• Proof of immunizations for MMR (X 2 if born after 1957), D/T and Varicella is recommended, but not required
• It is a requirement for all Sangre employees to be vaccinated against annual influenza.

4. Must possess a valid driver’s license issued by the state of Colorado.

• Maintain insurance in accordance with state and/or organization requirements and maintain automobile in good working order
• Must meet minimum driver standards; driver’s license must have no physical restrictions other than corrective lenses; no more than two moving violations in the last 36 months and no major charges, such as reckless driving, driving while intoxicated/driving under the influence of drugs, in the last five (5) years.