Territory Customer Solutions Advisor

RDO Equipment Co; New Braunfels (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Company truck

Comprehensive benefits package

Training and development

Growth opportunities

Job summary

RDO Equipment Co. is seeking a Customer Service Advisor to build strong relationships with customers across the Texas territory, promoting maintenance services and parts while delivering tailored product solutions.

You will represent the company on-site and collaborate with internal teams to support customer uptime and profitability. The role emphasizes problem solving, sales-mindedness, and a focus on exceptional customer experiences, with opportunities for growth within the organization.

Qualifications

• Clear communication with customers and internal teams.
• Ability to learn product knowledge and basic technical information.
• Commitment to delivering excellent customer service.

Responsibilities

• Build strong long-term partnerships with customers across your territory.
• Promote and sell maintenance services, repair parts, extended warranties, and other solutions.
• Identify customer needs and provide tailored recommendations.

Skills

Strong communication

Technical aptitude

Customer service mindset

Professionalism & teamwork

Work authorization

Job description

RDO Equipment Co. is seeking a Customer Service Advisor to build strong relationships with customers across the Texas territory, promoting maintenance services and parts while delivering tailored product solutions.

You will represent the company on-site and collaborate with internal teams to support customer uptime and profitability. The role emphasizes problem solving, sales-mindedness, and a focus on exceptional customer experiences, with opportunities for growth within the organization.