Field Customer Solutions Advisor | High Earning Potential

Idahoan Foods, LLC; Laredo (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Base salary + commissions

Company truck

Training and development

Comprehensive benefits

Job summary

RDO Equipment Co. in Texas is seeking a Customer Service Advisor to build strong relationships, solve problems, and deliver value to customers with equipment solutions.

In this highly visible, customer-facing role, you’ll partner with customers across your territory, helping them keep operations running smoothly while contributing to growth and the company’s success. You’ll drive product support sales, promote maintenance services and extended warranties, and provide tailored recommendations

Qualifications

• Strong customer-facing experience and ability to develop long-term partnerships.
• Willingness to learn product knowledge and basic technical information.
• Ability to communicate clearly and build trust with customers and teams.

Responsibilities

• Build and maintain strong, long-term partnerships with customers across your territory.
• Promote and sell maintenance services, repair parts, extended warranties, and other solutions.
• Identify customer needs and provide tailored recommendations backed by product knowledge.
• Represent the company on-site and support customer needs with equipment testing as needed.
• Collaborate with internal teams and participate in meetings and training.

Skills

Sales mindset

Customer relationships

Communication skills

Technical aptitude

Job description

RDO Equipment Co. in Texas is seeking a Customer Service Advisor to build strong relationships, solve problems, and deliver value to customers with equipment solutions.

In this highly visible, customer-facing role, you’ll partner with customers across your territory, helping them keep operations running smoothly while contributing to growth and the company’s success. You’ll drive product support sales, promote maintenance services and extended warranties, and provide tailored recommendations