Equipment Solutions Advisor - Drive Uptime & Growth

RDO Equipment Co.; Pflugerville (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Company truck

Training and development

Comprehensive benefits package

Team outings

Great team atmosphere

Team member perks

Emphasis on training

Job summary

RDO Equipment Co. is seeking a Customer Service Advisor in Pflugerville, Texas, to build strong relationships and deliver exceptional customer experiences. This role involves promoting maintenance services and providing tailored solutions to meet customer needs. Ideal candidates should possess strong communication skills, a customer service mindset, and the ability to learn technical product knowledge. Join a collaborative team committed to providing top-notch service while gaining opportunities for growth and development.

Qualifications

• Ability to clearly communicate and effectively engage with customers.
• Willingness to learn product knowledge and basic technical information.
• Commitment to delivering excellent customer service.

Responsibilities

• Develop and maintain strong customer relationships to support operational success.
• Promote and sell maintenance services and other solutions.
• Identify customer needs and provide tailored recommendations.
• Represent the company on-site, including testing or operating equipment.
• Work closely with internal teams and continually develop skills.

Skills

Strong Communication Skills

Technical & Product Aptitude

Customer Service Mindset

Professionalism & Teamwork

Job description

RDO Equipment Co. is seeking a Customer Service Advisor in Pflugerville, Texas, to build strong relationships and deliver exceptional customer experiences. This role involves promoting maintenance services and providing tailored solutions to meet customer needs. Ideal candidates should possess strong communication skills, a customer service mindset, and the ability to learn technical product knowledge. Join a collaborative team committed to providing top-notch service while gaining opportunities for growth and development.