Territory Customer Solutions Advisor – $80k+ First Year

RDO Equipment Co.; Irving (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Company truck

Base salary + commissions

Training and development

Benefits package

Job summary

RDO Equipment Co. in Irving, TX seeks a Customer Service Advisor who builds relationships, solves problems, and delivers exceptional customer experiences with equipment solutions.

In this high-visibility role, you will partner with customers across your territory to help keep operations running smoothly while contributing to the growth of the business. Join a team that values customer focus, integrity, and teamwork, with base pay plus commissions, a company truck, and robust training and

Qualifications

• Strong communication skills and the ability to engage clearly with customers and internal teams.
• Willingness to learn product knowledge and basic technical information to support customer solutions.
• Commitment to delivering excellent service and meeting customer expectations.
• Ability to represent the company positively while maintaining working relationships with peers and leadership.
• Eligibility to work in the U.S. without sponsorship.

Responsibilities

• Build strong, long-term partnerships with customers across your territory to support operational success.
• Drive product support sales by promoting maintenance services, repair parts, extended warranties, and other solutions.
• Deliver tailored customer solutions backed by solid knowledge of products and services.
• Represent the company on-site and support customer needs, including testing or operating equipment as needed.
• Collaborate with internal teams, participate in meetings and training to grow skills and knowledge.
• Refer to the full job description for a complete list of duties.

Skills

Strong Communication Skills

Technical & Product Aptitude

Customer Service Mindset

Professionalism & Teamwork

Valid Work Authorization

Job description

RDO Equipment Co. in Irving, TX seeks a Customer Service Advisor who builds relationships, solves problems, and delivers exceptional customer experiences with equipment solutions.

In this high-visibility role, you will partner with customers across your territory to help keep operations running smoothly while contributing to the growth of the business. Join a team that values customer focus, integrity, and teamwork, with base pay plus commissions, a company truck, and robust training and