Territory Account Manager – Growth & Renewals (Allentown)

Otis Elevator Company; Allentown (Lehigh County); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with company match

Paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Voluntary benefits including legal,pet

Home and auto insurance options

Descripción de la vacante

Otis Elevator Company is seeking an Account Manager for Allentown, PA. You will manage territory sales, drive margin growth, and ensure customer satisfaction across maintenance renewals and service opportunities.

The role emphasizes building relationships, coordinating with operations, and using Otis tools for forecasting. The ideal candidate has 2–4 years in outside sales or related fields, strong communication, and a customer-centric approach.

Formación

• Outside sales experience or related property management/HVAC sales background is preferred.
• Strong written and verbal communication to build expectations with customers.
• Customer centric mindset with a focus on satisfaction and renewals.
• Self-motivated with ability to manage multiple projects simultaneously.
• Comfortable in a technical environment using Microsoft software; leadership and time management.

Responsabilidades

• Prospect, build and maintain customer relationships to meet or exceed sales objectives.
• Retain and renew maintenance agreements by improving satisfaction via MFA program.
• Drive renewals and repair opportunities through account management.
• Conduct sales planners and needs assessments to target expansions and renewals.
• Collaborate with Operations and Service teams to resolve customer concerns.

Conocimientos

Outside sales

Customer relationship management

Verbal and written communication

Time management

Educación

Bachelor’s degree or equivalent work experience

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Otis Elevator Company is seeking an Account Manager for Allentown, PA. You will manage territory sales, drive margin growth, and ensure customer satisfaction across maintenance renewals and service opportunities.

The role emphasizes building relationships, coordinating with operations, and using Otis tools for forecasting. The ideal candidate has 2–4 years in outside sales or related fields, strong communication, and a customer-centric approach.