Terminal Manager – Drayage Operations Leader

Gulf Winds International Inc.; Memphis (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Terminal Manager to oversee the Houston terminal's dispatch operations, driver retention, and scheduling execution. You will manage costs, margins, and compliance while driving process improvements and ensuring safety and quality across the team.

The role reports to the Vice President of Drayage Operations and requires strong communication, leadership, and organization within a fast-paced, in-person environment.

Qualifications

• Strong written and verbal communication with internal/external customers.
• Self-motivated with minimal supervision.
• Knowledge of transportation industry and logistics.
• Understanding of margins and driver pay.
• Excellent organizational abilities.
• Experience with owner-operator model in trucking.
• Ability to lead and evaluate team performance.

Responsibilities

• Oversee day-to-day dispatch operations with a team of dispatchers and schedulers.
• Set priorities for dispatchers throughout the day.
• Collaborate with Safety, Driver Recruitment, Customer Service, and Sales to serve drivers and customers.
• Manage driver cost and productivity.
• Know the GWI dispatch process to dispatch as needed.
• Oversee volumes, capacity, KPI's, yards, and driver needs.
• Communicate freight needs with scheduling group.
• Track assets and coordinate with M&R and management.
• Resolve conflicts between contractors and dispatch per policy.
• Manage P&L, costs, and margins to improve terminal profitability.
• Participate in new Key Account/Contract business implementation.
• Ensure excellent service to drivers and customers.

Skills

Communication skills

Self-starter

Organizational skills

People leadership

Cost & margins understanding

Job description

Gulf Winds International, Inc. is seeking a Terminal Manager to oversee the Houston terminal's dispatch operations, driver retention, and scheduling execution. You will manage costs, margins, and compliance while driving process improvements and ensuring safety and quality across the team.

The role reports to the Vice President of Drayage Operations and requires strong communication, leadership, and organization within a fast-paced, in-person environment.