Terminal Customer Service Specialist | Logistics Support

Logistec; Baltimore (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and 401K

Opportunities for career growth

Job summary

Logistec in Baltimore seeks a dependable Terminal Customer Service Representative to support daily terminal operations. You will greet drivers, verify paperwork, and enter information into the system while ensuring accurate transactions and effective communication with drivers and terminal staff.

The role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. Training and career growth opportunities are available.

Qualifications

• Strong attention to detail and ability to accurately review documentation.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with computers and data entry into systems.

Responsibilities

• Greet and check in truck drivers at the terminal professionally.
• Verify driver information, appointments, and shipping documents.
• Review documentation for completeness and accuracy; identify missing/incorrect info.
• Enter and update driver, cargo, and transaction data in systems.
• Issue instructions and documentation for drivers to proceed.
• Coordinate truck movements with terminal operations and customers.
• Answer questions and provide guidance on procedures and documentation.

Skills

Attention to detail

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or GED preferred

Job description

Logistec in Baltimore seeks a dependable Terminal Customer Service Representative to support daily terminal operations. You will greet drivers, verify paperwork, and enter information into the system while ensuring accurate transactions and effective communication with drivers and terminal staff.

The role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. Training and career growth opportunities are available.