Tenant Experience & Events Coordinator

CBRE Group, Inc.; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to build lasting relationships with tenants and customers and create vibrant spaces.

You will implement the tenant experience strategy for the property under the guidance of the Workplace Experience Manager and the Host platform. In this role you will drive world-class service through high-touch programs, manage guest relations, events, amenity programs, vendor partnerships, and tenant communications.

Qualifications

• Bachelor's degree preferred and minimum 3 years related experience.
• Experience in real estate marketing, events, hospitality, or customer experience.
• Strong focus on delivering exceptional customer experience.

Responsibilities

• Drives consistent, world-class customer experience through high touch services for a building, campus, or portfolio.
• Manage Community Programs, Guest Relations, Meeting & Event Management, Amenity Management and partnerships.
• Implements annual tenant engagement calendar of content, programs and activations.
• Contributes site-specific content to drive tenant engagement and promote events and perks.
• Provide reporting and insights to clients and property teams to improve delivery.

Skills

Customer service

Event planning

Communications

Relationship building

Education

Bachelor's degree

Tools

Host app

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to build lasting relationships with tenants and customers and create vibrant spaces.

You will implement the tenant experience strategy for the property under the guidance of the Workplace Experience Manager and the Host platform. In this role you will drive world-class service through high-touch programs, manage guest relations, events, amenity programs, vendor partnerships, and tenant communications.