Tenant Experience Manager - Community & Events

CBRE; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401k

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE seeks a Community Manager to own the tenant programming experience for a commercial asset. You will design and execute the event calendar, manage building communications, and foster relationships that make tenants feel genuinely connected to where they work.

This role blends creativity with operations, including activations, budgets, logistics, app updates, and on-site presence for tenants. Strong communication and organizational skills are essential.

Qualifications

• 3–4 years in community, hospitality, or customer-facing work.
• Experience designing and delivering tenant programs or events.
• Clear writing and ability to manage content in a professional context.
• Strong organizational skills with multiple programs and relationships.
• Ability to build trust quickly and make tenants feel cared for.
• Familiarity with a tenant experience app or similar platform is a plus.

Responsibilities

• Design and execute a calendar of tenant events and community activities.
• Manage budgets, vendor coordination, onsite execution, and reporting.
• Maintain tenant app content, signage, and building newsletters.
• Own the tenant onboarding, surveys, and action plans from feedback.
• Oversee amenity and relationship management to support leasing teams.

Skills

Community experience

Hospitality experience

Customer-facing

Communications

Organizational discipline

Tenant relationships

Digital tools

Tools

Tenant app experience

Job description

CBRE seeks a Community Manager to own the tenant programming experience for a commercial asset. You will design and execute the event calendar, manage building communications, and foster relationships that make tenants feel genuinely connected to where they work.

This role blends creativity with operations, including activations, budgets, logistics, app updates, and on-site presence for tenants. Strong communication and organizational skills are essential.