Temporary Visitor Services Associate

Cornell University; Town of Ithaca (NY); Sur place; USD 32 000 - 33 000; Temps partiel

Résumé du poste

The Johnson Museum of Art in Ithaca, NY invites applications for a part-time Temporary Visitor Services Associate. This on-site, 3-month role offers up to 19 hours per week and a pay rate of $23.00–$23.50 per hour, depending on experience. Visa sponsorship is not provided.

You will greet visitors, provide information, answer calls, log activities, issue access cards, and support event scheduling and daily operations, with a flexible schedule including weekdays, evenings, or weekends.

Qualifications

• High School diploma or equivalent required.
• Self-motivated, reliable team player.
• Excellent customer service and communication.
• Strong attention to detail and multitasking in fast-paced environment.
• Ability to work with students, faculty, staff, and community.

Responsabilités

• Greet visitors and provide information.
• Answer a multi-line telephone.
• Log activities and distribute keys/access cards.
• Maintain parking and maintenance logs.
• Support event scheduling using 25Live.
• Monitor lobby and surroundings; assist with opening/closing.

Connaissances

High School diploma

Customer service

Relational skills

Written communication

Verbal communication

Detail-oriented

Multitasking

Inclusive relationships

Team oriented

Adaptability

Formation

High School diploma

Outils

Microsoft Office 365

Word

Excel

PowerPoint

Outlook

25Live

AV equipment

Description du poste

The Johnson Museum of Art is seeking a part-time, Temporary Visitor Services Associate to support customer service and operational support for the museum.

This is a 3-month position with the possibility of extension. The successful candidate should expect to work up to 19 hours per week.

The rate of pay for this position is $23.00 - $23.50/hour depending on experience.

This is an on-site position at the Johnson Museum of Art. The job does not support a hybrid or remote schedule.

This position does not support visa sponsorship.

The Johnson Museum's permanent collection numbers 40,000 works, spanning six millennia and encompassing art from most world cultures.

The Museum enhances and supports faculty teaching across Cornell's schools and departments by hosting approximately 350 class sessions per academic year in the Museum's galleries and classrooms.

The position:

In coordination with your supervisor, you will maintain gallery and reception desk operations following museum and university policy.

• Greeting visitors
• Providing information
• Answering a multi-line telephone
• Logging activities
• Distributing keys and access cards
• Maintaining daily museum parking and maintenance logs

• Monitor the lobby and surroundings
• Assist with opening and closing procedures
• Support the Museum's development department and event scheduling using 25Live

• Work a flexible schedule (weekdays, evenings, and/or weekends)
• Alternate between sitting and standing for extended periods
• Use staircases repeatedly

This position requires:

• High School diploma and related experience, or equivalent combination of education and experience
• Self-motivated, resourceful, reliable, encouraging, and team minded
• Strong customer service and relational skills
• Effective written and verbal communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members

We would also prefer:

• Advanced working knowledge of Microsoft Office 365 products, including Word, Excel, PowerPoint, and Outlook
• Experience with 25Live web-based scheduling and calendar system
• Experience with audio visual equipment
• High level of initiative
• Background in security, event planning, and mentoring helpful

University Job Title: Temporary Administrative Assistant

Job Family: Temporary Administration

Level: No Grade - Hourly

Pay Rate Type: Hourly

Pay Range: Refer to Posting Language

Remote Option Availability: Onsite

Contact Name: Brenda Joly

Contact Email: [e-mail]

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice [phone], or email at [e-mail].