Part-Time Museum Visitor Services Associate

Cornell University; Ithaca (MI); On-site; USD 32,000 - 33,000; Part time

Job summary

The Johnson Museum of Art in Ithaca, NY seeks a part-time Temporary Visitor Services Associate to support customer service and museum operations. The role provides front-line information, lobby supervision, and coordination with internal teams.

Work hours include weekdays, evenings, and weekends, with an on-site schedule and no remote option. Responsibilities include greeting visitors, handling inquiries, logging activities, managing keys, and supporting event scheduling with 25Live.

Qualifications

• High School diploma or equivalent required.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Detail-oriented and reliable team member.

Responsibilities

• Greet visitors and provide information at the gallery lobby.
• Answer a multi-line telephone and log activities.
• Manage keys, access cards, and daily parking/logs.
• Assist with opening/closing procedures and event scheduling using 25Live.
• Support development activities and maintain a professional front-of-house presence.

Skills

Customer service

Communication

Multi-tasking

Team player

Education

High School diploma

Tools

Microsoft Office 365

25Live scheduling

AV equipment

Job description

The Johnson Museum of Art in Ithaca, NY seeks a part-time Temporary Visitor Services Associate to support customer service and museum operations. The role provides front-line information, lobby supervision, and coordination with internal teams.

Work hours include weekdays, evenings, and weekends, with an on-site schedule and no remote option. Responsibilities include greeting visitors, handling inquiries, logging activities, managing keys, and supporting event scheduling with 25Live.