Temporary Medical Front Desk Coordinator – Scheduling

Unio Health Partners; Arcadia (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Unio Health Partners in Arcadia, CA is seeking a Temporary Office Coordinator I to manage front-office services and daily practice operations. This role focuses on greeting patients, coordinating with staff, and maintaining accurate patient information in a fast-paced clinical setting.

The Office Coordinator I will verify demographics, schedule in-office appointments, and assist with patient records and communications.

Qualifications

• High school diploma or equivalent required.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Bilingual in Spanish is a plus.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Customer service

Communication

Spanish language (bilingual)

Education

High school diploma or equivalent

Job description

Unio Health Partners in Arcadia, CA is seeking a Temporary Office Coordinator I to manage front-office services and daily practice operations. This role focuses on greeting patients, coordinating with staff, and maintaining accurate patient information in a fast-paced clinical setting.

The Office Coordinator I will verify demographics, schedule in-office appointments, and assist with patient records and communications.