Temporary Medical Front Office Coordinator - Bilingual

Unio Specialty Care; Glendora (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Unio Health Partners is seeking a Temporary Office Coordinator I to support front-office operations for physicians’ practices. You will greet patients, verify demographics and insurance, and coordinate scheduling and records to ensure smooth daily operations.

This temporary role runs through December 2026 with some travel to Arcadia, requiring strong customer service, accurate data handling, and basic medical terminology knowledge.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish is a plus.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and take accurate and neat messages, forwarding them in a timely manner.
• Conduct appointment reminder calls to patients.
• Exhibit commitment to superior customer service with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Bilingual in Spanish

Medical office experience

Customer service

Education

High school diploma

Job description

Unio Health Partners is seeking a Temporary Office Coordinator I to support front-office operations for physicians’ practices. You will greet patients, verify demographics and insurance, and coordinate scheduling and records to ensure smooth daily operations.

This temporary role runs through December 2026 with some travel to Arcadia, requiring strong customer service, accurate data handling, and basic medical terminology knowledge.