Patient Front Desk & Medical Records Coordinator

Medical Imaging Partners; Arcadia (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Competitive salary

Dental insurance

Free food & snacks

Job summary

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing check-in, scheduling coordination, and medical records management, contributing to smooth daily operations in a fast-paced healthcare setting.

The successful candidate will be highly organized, with strong communication skills, familiarity with EMR systems, HIPAA compliance, and a patient-first attitude.

Qualifications

• Prior experience in a medical front desk or healthcare admin role preferred.
• Familiarity with HIPAA and medical records management.
• Experience with EMR systems and scheduling software.
• Strong communication, organized, and multitasking abilities.
• Bilingual English/Mandarin a plus.

Responsibilities

• Greet and check in patients at the front desk, ensuring a positive and professional first impression.
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously.
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures.
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality.
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA.
• Verify patient insurance information and collect co-pays at time of service.
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations.

Skills

Medical office experience

Front desk

HIPAA compliance

EMR scheduling

Microsoft Office

Bilingual English/Mandarin

Job description

Medical Imaging Partners in Arcadia, CA is seeking a motivated Medical Records/Front Desk Receptionist to join our team. This role blends patient-facing check-in, scheduling coordination, and medical records management, contributing to smooth daily operations in a fast-paced healthcare setting.

The successful candidate will be highly organized, with strong communication skills, familiarity with EMR systems, HIPAA compliance, and a patient-first attitude.