Temporary Front Desk & Guest Services Concierge

University of North Carolina - Chapel Hill; Lowell (MA); On-site; USD 21,000 - 29,000; Part time

Job summary

University of North Carolina - Chapel Hill is seeking a UTS - Temporary Front Desk Concierge to warmly welcome members and guests. You will manage reservations, promote club services and coordinate communications to ensure a superior guest experience.

This part-time temporary role requires hospitality experience, excellent communication, and the ability to multitask in a fast-paced environment. Earnest customer focus and teamwork are essential for success in this campus setting.

Qualifications

• Some college preferred.
• Minimum of 1 year of experience in hospitality or similar role.
• Service-oriented mindset with strong guest focus.
• Excellent communication across verbal, written, phone and digital channels.
• Ability to handle multiple tasks and stay organized in a dynamic environment.
• Positive, team-oriented attitude and willingness to learn new tech.
• Proficient with Word, Outlook and Excel.

Responsibilities

• Serve as primary point of contact for members and guests.
• Assist with dining reservations and seating.
• Promote club amenities, services and events.
• Coordinate member communications and engagement initiatives.
• Manage member requests from start to finish and create memorable experiences.

Skills

Hospitality experience

Service orientation

People skills

Communication skills

Under pressure

Organization

Phone etiquette

Microsoft Office

Team player

Multitasking

Education

Some college

Tools

Microsoft Office

Job description

University of North Carolina - Chapel Hill is seeking a UTS - Temporary Front Desk Concierge to warmly welcome members and guests. You will manage reservations, promote club services and coordinate communications to ensure a superior guest experience.

This part-time temporary role requires hospitality experience, excellent communication, and the ability to multitask in a fast-paced environment. Earnest customer focus and teamwork are essential for success in this campus setting.