UTS - Temporary Front Desk Concierge at UNC

NC State University; Raleigh (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance for Temporary EMPLOYE

Job summary

NC State University is seeking a UTS - Temporary Front Desk Concierge at UNC to welcome members and guests and deliver outstanding service in a high‑traffic club environment. Schedule: Tuesdays 7 AM–5 PM, Wednesdays 8 AM–4 PM, with occasional Saturday mornings; 6‑week appointment with possible extension.

Minimum one year hospitality experience preferred. Responsibilities include assisting with dining reservations, promoting amenities and events, managing member requests, and maintaining

Qualifications

• Minimum of 1 year in hospitality or similar role.
• Service‑oriented mindset; make guests feel valued.
• People person with can‑do attitude and initiative.
• Strong communication across verbal, written, phone, text, social media.
• Work well under pressure; manage multiple tasks.
• Strong organizational skills and attention to detail.
• Positive phone demeanor.
• Proficient with Microsoft Office.
• Adaptable to new technology.
• Team player with positive attitude.
• Multitasker; prioritize time effectively.

Responsibilities

• Greet members and guests warmly and deliver exceptional service.
• Assist with dining reservations and seating.
• Promote club amenities, services, and events.
• Coordinate member communications and engagement initiatives.
• Handle member requests end‑to‑end and build memorable experiences.
• Maintain a professional, welcoming club environment and uphold standards.
• Respond to member concerns using service recovery procedures.
• Adapt to evolving member and club operation needs.

Skills

Hospitality experience

Customer service

Communication skills

Organizational skills

Multitasking

Team player

Phone etiquette

MS Office

Adaptability

Education

Some college

Tools

Microsoft Word

Outlook

Excel

MS Office

Job description

Posting Number:

PG196165TM

Position Number:

48TT01

Position Type:

Temporary

Essential Job Duties:

Serve as the primary point of contact for members and guests, delivering exceptional service through warm welcomes, personalized interactions, and proactive relationship‑building. Assist with dining reservations and seating, promote club amenities, services, and events, and coordinate member communications and engagement initiatives. Manage member requests from start to finish and create memorable experiences that enhance member satisfaction and loyalty. Maintain a professional, welcoming club environment, uphold company standards and policies, respond effectively to member concerns using service recovery procedures, and remain adaptable to meet the evolving needs of members, guests, and club operations.

Is Time Limited:

Yes

If Yes, Appointment Length:

6 weeks (could be extended)

Wolfpack Perks and Benefits:

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non‑revenue generating sporting events for free.

Attain Work‑life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Job City & State:

Chapel Hill, NC

Classification Title:

Temporary‑Service Maintenance

Working Title:

UTS - Temporary Front Desk Concierge at UNC

Work Schedule:

Tuesdays - 7 AM-5 PM, Wednesdays - 8 AM-4 PM, Occasional Saturday mornings

Other Work/Responsibilities:

Other duties as needed

Minimum Experience/Education:

Some college preferred

Department Required Skills:

• Minimum of 1 year of experience in the hospitality business or a similar role.
• Service-oriented mindset and be capable of making every guest feel valued.
• A 'people person' with a can‑do attitude and willingness to go above and beyond to deliver an exceptional Member experience.
• Strong communication skills: verbal, written, phone, text, and social media communications.
• Work well under pressure, coordinating multiple tasks at any given time.
• Strong organizational skills and attention to detail.
• Positive phone demeanor.
• Exceptional listing skills.
• Competent working with Microsoft Office suite, including Word, Outlook, and Excel.
• Adaptable to new technology.
• Have a positive attitude and be willing to work as part of a team.
• A multi-tasker, prioritizing time effectively.

Preferred Years Experience, Skills, Training, Education:

N/A

Required License or Certification:

N/A

Valid NC Driver's License required?:

No

Commercial Driver's License Required?:

No

Anticipated Hiring Range:

$18.00/hourly

Job Open Date:

08/18/2026

Quick Link:

https://jobs.ncsu.edu/postings/233952

EEO:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.