Temporary Flexible Schedule Luxury Retail Sales Support

Tapestry, Inc.; Lancaster (Lancaster County); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Lancaster, PA is seeking a Sales Support Associate to help ensure store efficiency and deliver extraordinary service at the cash wrap and on the shop floor. You will greet clients, assist with product knowledge, operate POS, handle shipments, maintain stock, and support visual merchandising while upholding Loss Prevention standards.

Prior luxury retail experience and strong English communication are preferred to thrive in a fast-paced team environment.

Qualifications

• 1+ retail experience, preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency. (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash handling / POS

Customer service

English proficiency

Tools

Cash register systems

iPad/Mobile POS

Basic computer skills

Walkie talkie

Price sheets

Job description

Coach in Lancaster, PA is seeking a Sales Support Associate to help ensure store efficiency and deliver extraordinary service at the cash wrap and on the shop floor. You will greet clients, assist with product knowledge, operate POS, handle shipments, maintain stock, and support visual merchandising while upholding Loss Prevention standards.

Prior luxury retail experience and strong English communication are preferred to thrive in a fast-paced team environment.