Temporary Luxury Sales Support — Flexible Schedule

Tapestry, Inc.; Camarillo (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to ensure the store runs smoothly, delivering exceptional service to our luxury clientele. You will process transactions at the POS, maintain a pristine sales floor, and support stock and merchandising tasks to enhance the customer experience.

As a brand ambassador, you will engage with customers, assist with shipments, and help capture essential data while upholding loss-prevention standards.

Qualifications

• Retail experience preferred, ideally in luxury or high-end retail.
• Knowledge of fashion trends and market competition.
• Proficient with cash registers, basic computer skills, and Mobile POS.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Cash handling

Attention to detail

Tools

POS systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate to ensure the store runs smoothly, delivering exceptional service to our luxury clientele. You will process transactions at the POS, maintain a pristine sales floor, and support stock and merchandising tasks to enhance the customer experience.

As a brand ambassador, you will engage with customers, assist with shipments, and help capture essential data while upholding loss-prevention standards.