Temporary Luxury Retail Sales & Customer Experience

Coach; Skokie (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting to deliver warm, professional service at the cash wrap and maintain an organized sales floor. You will handle stock, shipments, and merchandising while supporting team goals and brand standards.

The role requires retail experience, fashion awareness, and strong English communication skills, with flexibility to work nights, weekends, and peak periods. Training and a dynamic team environment are offered.

Qualifications

• 1+ years of experience in retail, preferably luxury environment.
• Knowledge of current fashion trends and market competition.
• Familiarity with cash register systems and basic computer skills (iPad/laptop, Internet).
• Ability to read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

POS systems

Walkie talkie

Attention to detail

Multitasking

Customer service

English proficiency

Tools

POS (iPad/Mobile POS)

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting to deliver warm, professional service at the cash wrap and maintain an organized sales floor. You will handle stock, shipments, and merchandising while supporting team goals and brand standards.

The role requires retail experience, fashion awareness, and strong English communication skills, with flexibility to work nights, weekends, and peak periods. Training and a dynamic team environment are offered.