Temporary Behavioral Health Front Desk Specialist

Northern Valley Indian Health; Willows (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Group medical benefits

Job summary

Northern Valley Indian Health is seeking a Behavioral Health Receptionist to provide front desk support, scheduling, registration, patient check-out and billing assistance in a clinical setting. The role requires professionalism, empathy and a commitment to quality patient service.

You will greet patients, manage calls, verify information in the EHR, coordinate referrals, assist with medical records and data entry, process releases of information, and ensure privacy per HIPAA guidelines while

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service or clerical office experience required; healthcare setting preferred.
• Excellent customer service and communication skills.
• Strong time management and ability to work independently or in a team.
• Knowledge of health care insurance systems (Medi-Cal, Private Insurance) and HIPAA/HITECH compliance.
• Proficient use of computer systems for scheduling and record-keeping.

Responsibilities

• Provide front office services including reception, scheduling, registration and patient check-out.
• Assist with billing support, medical records, data entry and referrals.
• Maintain confidentiality and HIPAA compliance in all duties.
• Greet patients and callers and direct to appropriate services.
• Enter and verify patient information in EHR and coordinate with clinical team.

Skills

Customer service

Communication

Time management

Teamwork

HIPAA knowledge

Education

High School Diploma or GED

Tools

EHR system

MS Office

Job description

Northern Valley Indian Health is seeking a Behavioral Health Receptionist to provide front desk support, scheduling, registration, patient check-out and billing assistance in a clinical setting. The role requires professionalism, empathy and a commitment to quality patient service.

You will greet patients, manage calls, verify information in the EHR, coordinate referrals, assist with medical records and data entry, process releases of information, and ensure privacy per HIPAA guidelines while