Behavioral Health Front Desk & Scheduling Coordinator

High Country Behavioral Health; Pocatello (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

Paid Time Off

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health seeks an Office Assistant to support front desk operations, scheduling, and billing in a full-time role. You will greet clients, manage daily flow, and relay information between patients and staff while upholding HIPAA standards.

The position emphasizes accurate record-keeping, customer service, and coordination with external agencies for referrals, with duties spanning clinical and financial support. Strong organization is essential.

Qualifications

• High School Diploma or Equivalent.
• Proven ability to manage and prioritize multiple tasks in a dynamic environment.
• Excellent written and verbal communication skills.
• Maintain confidentiality and professionalism in all interactions.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Greet clients and caregivers at intake and during visits.
• Manage daily client flow and schedule preparation.
• Coordinate information between patients and clinical staff.
• Assist with checkout, collect co-pays, and schedule follow-ups.
• Support billing and insurance pre-approvals as needed.

Skills

Multitasking

Communication

Customer service

Confidentiality

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

High Country Behavioral Health seeks an Office Assistant to support front desk operations, scheduling, and billing in a full-time role. You will greet clients, manage daily flow, and relay information between patients and staff while upholding HIPAA standards.

The position emphasizes accurate record-keeping, customer service, and coordination with external agencies for referrals, with duties spanning clinical and financial support. Strong organization is essential.