Temp Patient Services Coordinator – Ambulatory Care Support

1200 The General Hospital Corporation; Waltham (MA); Sur place; USD 24 000 - 33 000; Plein temps

Résumé du poste

Mass General Brigham is seeking an administrative support professional to assist healthcare providers in a busy ambulatory setting. You will manage appointment scheduling, diagnostic testing, referrals, and patient demographics while coordinating billing and payments.

The role requires strong data entry skills, familiarity with EPIC/MEDITECH/BICS (plus), and a reliable, customer-focused demeanor. Training will include Epic and related systems, with a Monday–Friday schedule and onsite work.

Qualifications

• 1+ years in a healthcare or customer service setting.
• Understanding of managed care and insurance coverage.
• Digital literacy; proficiency with Windows-based applications.
• Typing and data entry skills.
• Knowledge of EPIC, MEDITECH & BICS software a plus.
• Must be available to complete a three-day Epic training and work at least 30 hours Monday–Friday.

Responsabilités

• Provide administrative support to healthcare providers in a fast-paced ambulatory setting.
• Schedule patient appointments, diagnostic testing, and surgeries.
• Acquire referrals and pre-certifications as needed.
• Register and update demographic, PCP, and insurance information.
• Collect co-payments and fees; coordinate billing details.
• Answer phones and triage calls as appropriate; photocopying, faxing, and filing.

Connaissances

Customer service

Data entry

Typing

EPIC

MEDITECH

BICS

Digital literacy

Outils

Windows applications

Description du poste

Mass General Brigham is seeking an administrative support professional to assist healthcare providers in a busy ambulatory setting. You will manage appointment scheduling, diagnostic testing, referrals, and patient demographics while coordinating billing and payments.

The role requires strong data entry skills, familiarity with EPIC/MEDITECH/BICS (plus), and a reliable, customer-focused demeanor. Training will include Epic and related systems, with a Monday–Friday schedule and onsite work.