Patient Care Administrative Specialist

Mass General Brigham; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

Mass General Brigham is seeking an administrative support professional for a patient care unit. The role includes clerical duties, information handling, and front-desk interactions with patients and visitors.

It requires strong customer service and proficiency with Microsoft Office. The position is onsite with a per diem schedule and includes opportunities to support nursing and clinical operations in a high-volume environment.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: 0-1 year in clerical support or customer service preferred.
• Skills: Microsoft Office, strong follow up, prioritization, patient service, adaptability to new software.

Responsibilities

• Provides administrative support to a patient care group, typically a nursing unit.
• Manages information flow, answers phones, greets visitors and patients, maintains patient records.

Skills

Microsoft Office

Patient/customer service

Follow up & resolution

Multitask & prioritize

Learn new software systems

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an administrative support professional for a patient care unit. The role includes clerical duties, information handling, and front-desk interactions with patients and visitors.

It requires strong customer service and proficiency with Microsoft Office. The position is onsite with a per diem schedule and includes opportunities to support nursing and clinical operations in a high-volume environment.