Temp Front Desk & Patient Experience Coordinator

MyEyeDr.; Portage (MI); On-site; USD 19,000 - 28,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to expertly manage our front desk during check-in and check-out, delivering personalized patient experiences. Training will be provided, and some weekend/evening shifts are required to support our patients.

You will coordinate appointments, confirm schedules, and support the office team to ensure smooth operations and a best-in-class vision care experience for every patient.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized and able to prioritize multiple tasks under pressure while delivering best-in-class service.
• Flexible and team-oriented with ability to adapt to a fast-paced environment.
• Friendly, caring, patient-centric attitude with strong problem-solving.

Responsibilities

• Provide patients a personalized check in/out experience that is timely, seamless, and positive.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Multitask by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff.
• Collaborate with doctors and team members to ensure a seamless patient experience.

Skills

Front desk experience

Customer service mindset

Multitasking

Communication skills

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to expertly manage our front desk during check-in and check-out, delivering personalized patient experiences. Training will be provided, and some weekend/evening shifts are required to support our patients.

You will coordinate appointments, confirm schedules, and support the office team to ensure smooth operations and a best-in-class vision care experience for every patient.