Seasonal Front Desk & Patient Care Coordinator

MyEyeDr.; Lakewood (CO); On-site; USD 21,000 - 30,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You’ll deliver personalized patient experiences, learn the optical industry, and help our team provide a best-in-class visit for our patients.

This role reports to the Office General Manager. Some weekend and evening shifts are required. Previous front desk or customer-facing experience is valued, and we will provide training to learn the instruments and

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.
• Computer Savvy with excellent oral and written communication skills.
• Professional attitude and ability to problem solve and respond to patient service requests.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Multitasking

Customer service

Communication skills

Team player

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You’ll deliver personalized patient experiences, learn the optical industry, and help our team provide a best-in-class visit for our patients.

This role reports to the Office General Manager. Some weekend and evening shifts are required. Previous front desk or customer-facing experience is valued, and we will provide training to learn the instruments and