Seasonal Front Desk Patient Concierge

MyEyeDr.; Denver (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You will ensure a personalized, timely, and friendly patient experience while learning about our vision care services.

The role involves multitasking across phone lines, greeting patients, scheduling appointments, and assisting office staff. Training will be provided; some weekend and evening shifts are required to accommodate patient needs.

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Ability to prioritize multiple tasks with a focus on patient service.
• Willingness to collaborate and support office staff in a fast-paced environment.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Customer service

Organized

Multitasking

Communication skills

Team player

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You will ensure a personalized, timely, and friendly patient experience while learning about our vision care services.

The role involves multitasking across phone lines, greeting patients, scheduling appointments, and assisting office staff. Training will be provided; some weekend and evening shifts are required to accommodate patient needs.