Seasonal Front Desk Patient Services Specialist

MyEyeDr.; Thornton (CO); On-site; USD 22,000 - 30,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage our front desk during check-in and check-out, delivering personalized patient experiences.

No optical experience is needed; training and tools are provided to help you learn the vision care industry and support patients in seeing their best lives. The role reports to the Office General Manager, with some weekend and evening shifts required.

Qualifications

• Experience in a front desk, reception, or customer-facing role supporting administrative duties and clerical tasks.
• Strong organizational skills and ability to prioritize multiple tasks under pressure while delivering best-in-class service.
• Excellent oral and written communication and a professional demeanor.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Be a multitasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff duties as needed.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Skills

Front desk experience

Customer service

Multitasking

Communication skills

Organized

Team player

Problem solving

Tools

MS Office

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage our front desk during check-in and check-out, delivering personalized patient experiences.

No optical experience is needed; training and tools are provided to help you learn the vision care industry and support patients in seeing their best lives. The role reports to the Office General Manager, with some weekend and evening shifts required.