Seasonal Front Desk Coordinator – Patient Experience

MyEyeDr.; Colorado; On-site; USD 21,000 - 25,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk during check-in and check-out, delivering a personalized patient experience and supporting scheduling and administrative duties. No optical experience is required, and training will be provided to help you learn the vision care industry.

Weekend and evening shifts may be required. You will report to the Office General Manager and collaborate with doctors and staff to ensure a smooth, friendly

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.
• Computer Savvy with excellent oral and written communication skills.
• Professional attitude and ability to problem solve and respond to patient service requests.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk during check-in and check-out, delivering a personalized patient experience and supporting scheduling and administrative duties. No optical experience is required, and training will be provided to help you learn the vision care industry.

Weekend and evening shifts may be required. You will report to the Office General Manager and collaborate with doctors and staff to ensure a smooth, friendly