Seasonal Patient Services Front Desk Coordinator

MyEyeDr.; Mishawaka (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You will be trained to deliver a personalized patient experience and help coordinate appointments with doctor availability in a fast-paced environment.

The role reports to the Office General Manager and may require some weekend and evening shifts. This position offers an opportunity to grow within a patient-centered, inclusive team focused on delivering

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
• Flexible, nimble and agile mindset with the ability to wear multiple hats.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.
• Computer Savvy with excellent oral and written communication skills.
• Professional attitude and ability to problem solve and respond to patient service requests.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
• Collaborate with doctor(s) and team members to provide seamless patient experience

Skills

Front desk experience

Customer service

Multitasking

Oral communication

Team player

Computer literacy

Organization

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to support front desk operations during check-in and check-out. You will be trained to deliver a personalized patient experience and help coordinate appointments with doctor availability in a fast-paced environment.

The role reports to the Office General Manager and may require some weekend and evening shifts. This position offers an opportunity to grow within a patient-centered, inclusive team focused on delivering