Seasonal Front Desk & Patient Experience Coordinator

MyEyeDr; Michigan; On-site; USD 17,000 - 25,000; Part time

Job summary

MyEyeDr is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk team. You will deliver personalized patient experiences during check-in/check-out and support overall front-office operations in a fast-paced eye care environment. No optical experience?

No problem—training and tools will be provided. Some weekend and evening shifts are required as part of this role, reporting to the Office General Manager.

Qualifications

• Experience in a front desk, reception, or customer-facing role supporting administrative duties and clerical tasks.
• Organized and able to prioritize multiple tasks under pressure while delivering best-in-class service.
• Friendly, patient-centric and team-oriented with strong communication skills.

Responsibilities

• Provide patients a personalized check in/out experience that is efficient and welcoming.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and support office staff as needed.
• Collaborate with doctors and team members to ensure a seamless patient experience.

Skills

Front desk experience

Customer service

Administrative duties

Multi-tasking

Computer savvy

Job description

MyEyeDr is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to join our front desk team. You will deliver personalized patient experiences during check-in/check-out and support overall front-office operations in a fast-paced eye care environment. No optical experience?

No problem—training and tools will be provided. Some weekend and evening shifts are required as part of this role, reporting to the Office General Manager.