Seasonal Patient Services Concierge Front Desk

MyEyeDr.; Highlands Ranch (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage front desk operations at the clinic, ensuring a personalized patient experience during check-in and check-out.

Training will be provided, and weekend or evening shifts may be required to support patient scheduling and outreach in coordination with Doctor availability. You will work closely with the Office General Manager to deliver a best-in-class vision care experience, handling multi-line phones,

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.

Responsibilities

• Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience.
• Assist in appointment confirmations and patient outreach in partnership with Doctor availability.
• Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Skills

Front desk experience

Customer service

Multitasking

Organizational skills

Communication

Team player

Computer skills

Professionalism

Job description

MyEyeDr. is seeking a Temporary Part-Time Seasonal Patient Service Coordinator to manage front desk operations at the clinic, ensuring a personalized patient experience during check-in and check-out.

Training will be provided, and weekend or evening shifts may be required to support patient scheduling and outreach in coordination with Doctor availability. You will work closely with the Office General Manager to deliver a best-in-class vision care experience, handling multi-line phones,