Temp Administrative Assistant - Enrollment & Data Support

The Community Group; Lawrence (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

The Community Group in Lawrence, MA is seeking an Administrative Assistant for a temporary full-time role. Responsibilities include managing customer ledger accounts, handling intakes and enrollments, and supporting the Program Director.

The position requires a High School Diploma; bilingual English/Spanish is highly preferred. Strong computer skills and excellent communication are essential for success in a collaborative team environment.

Qualifications

• High School Diploma is required.
• Associate’s Degree in related field is preferred.
• Bilingual English/Spanish highly preferred.
• Demonstrated customer service orientation.
• Strong computer skills (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong math and logic skills.
• Works well in a team environment and independently when needed.
• Flexibility, patience and a sense of humor essential.

Responsibilities

• Oversee and manage customer ledger accounts and enrollments.
• Provide outstanding customer service and back up the Program Director.
• Coordinate and schedule appointments; process provider changes as needed.
• Maintain and update enrollment logs; send intake/reassessment paperwork.
• Track absences and keep accurate records; communicate with DCF as needed.
• Provide phone coverage and assist with office tasks.

Skills

Customer service

Communication

Math & logic

Teamwork

Bilingual EN/ES

Flexibility

Humor

Education

High School Diploma

Associate’s Degree preferred

Tools

Word

Excel

Outlook

Job description

The Community Group in Lawrence, MA is seeking an Administrative Assistant for a temporary full-time role. Responsibilities include managing customer ledger accounts, handling intakes and enrollments, and supporting the Program Director.

The position requires a High School Diploma; bilingual English/Spanish is highly preferred. Strong computer skills and excellent communication are essential for success in a collaborative team environment.