Bilingual Program Assistant: Community Impact

Family-Services-of-the-Merrimack-Valle; Lawrence (MA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

4 weeks Earned Time Off

13 paid holidays per year

Job summary

Family Services of the Merrimack Valley, operating Uncommon Threads in Lawrence, MA, seeks a Part-Time Program Assistant (18 hours/week) to support daily operations, client sessions, and referrals between agencies. The role emphasizes bilingual English/Spanish communication, wardrobe support, and data entry in a collaborative nonprofit setting.

The candidate will coordinate sessions, translate when needed, and help expand programming while ensuring compassionate client service in the Merrimack

Qualifications

• Excellent communication skills and attention to detail.
• Fluent in English and Spanish (written and spoken).
• Knowledge of fashion principles and trends, or willingness to learn.
• Strong computer skills with Google and Microsoft Office; basic database knowledge.
• Ability to build relationships within the community.

Responsibilities

• Coordinate daily client operations including calls and wardrobe styling sessions.
• Schedule client sessions and conduct confirmation calls.
• Work with the volunteer coordinator to complete sessions.
• Share community resources with clients.
• Translate for clients when needed.
• Enter survey and client data accurately.
• Support operations with inventory and tasks as assigned.

Skills

Bilingual English/Spanish

Excellent communication

Fashion principles knowledge

Computer skills (Google, MS Office)

Community relationship building

Tools

Google Suite

Microsoft Office

Database basics

Job description

Family Services of the Merrimack Valley, operating Uncommon Threads in Lawrence, MA, seeks a Part-Time Program Assistant (18 hours/week) to support daily operations, client sessions, and referrals between agencies. The role emphasizes bilingual English/Spanish communication, wardrobe support, and data entry in a collaborative nonprofit setting.

The candidate will coordinate sessions, translate when needed, and help expand programming while ensuring compassionate client service in the Merrimack