Teller Team Lead - Branch Operations & Service

001 Truliant Federal Credit Union; Steele Creek (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

PTO

401(k) matching

Teledoc

Job summary

Truliant Federal Credit Union is seeking a Branch Teller Supervisor in Alaska to lead daily teller operations, coach team members, and uphold service standards. You will support branch leadership and ensure transactions and cash handling are accurate and compliant.

The role emphasizes confidentiality, strong English communication, and guiding staff in a busy branch environment. Requires 2+ years teller or branch experience and prior supervisory or coaching responsibilities.

Qualifications

• 2+ years teller or branch operations experience.
• Supervisory experience or experience mentoring team members.
• Strong communication and confidentiality in member interactions.

Responsibilities

• Coach tellers to meet branch goals and service standards.
• Ensure accurate teller operations including balancing and cash controls.
• Follow policies, security procedures, and update operations as needed.
• Provide leadership support when management is unavailable and assist with training.

Skills

Financial concepts

English communication

Customer service

Cash handling

Policy compliance

Team leadership

Education

High school diploma

Associate degree or higher

Job description

Truliant Federal Credit Union is seeking a Branch Teller Supervisor in Alaska to lead daily teller operations, coach team members, and uphold service standards. You will support branch leadership and ensure transactions and cash handling are accurate and compliant.

The role emphasizes confidentiality, strong English communication, and guiding staff in a busy branch environment. Requires 2+ years teller or branch experience and prior supervisory or coaching responsibilities.