Teller Supervisor & Member Experience Lead

Alabama One; Tuscaloosa, Northern (AL, KY); Híbrido; USD 35 000 - 42 000; Tempo integral

Resumo da oferta

Alabama ONE Credit Union is seeking a Teller Supervisor to lead the teller line and act as a front-line ambassador for the branch. Responsibilities include overseeing daily teller operations, supervising staff, and ensuring accurate and secure transactions while maintaining exceptional member service.

The role involves coaching tellers, adhering to policies and regulatory requirements, and supporting a positive, compliant work environment.

Qualificações

• Proven cash handling experience with attention to detail.
• Professional demeanor aligned with branch policies and dress code.
• Commitment to accurate, efficient transactions and high-quality member service.

Responsabilidades

• Receive and process member financial transactions, including deposits and withdrawals.
• Balance cash drawer and reconcile end-of-day reports.
• Supervise teller team, provide coaching, and ensure compliance with policies.

Conhecimentos

Cash handling

Tact & professionalism

Accuracy & efficiency

Member service

Training/Mentoring

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Alabama ONE Credit Union is seeking a Teller Supervisor to lead the teller line and act as a front-line ambassador for the branch. Responsibilities include overseeing daily teller operations, supervising staff, and ensuring accurate and secure transactions while maintaining exceptional member service.

The role involves coaching tellers, adhering to policies and regulatory requirements, and supporting a positive, compliant work environment.